Smart Service Innovation: An Ecosystem Perspective on Organization, Design, and Assessment
Anke, Jürgen.
Smart Service Innovation: An Ecosystem Perspective on Organization, Design, and Assessment by Jürgen Anke - 1st ed 2023 - 1 recurso en línea - SpringerBriefs in Information Systems, 2192-4937 . - SpringerBriefs in Information Systems, .
Introduction -- Conceptual Background -- Current Approaches to the Development of Service Systems -- Research Approach -- Summary of Findings -- Discussion -- Conclusion.
This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.
9783031437700
10.1007/978-3-031-43770-0 doi
Business communication.
Management.
HD9992 / 2023 EB
Smart Service Innovation: An Ecosystem Perspective on Organization, Design, and Assessment by Jürgen Anke - 1st ed 2023 - 1 recurso en línea - SpringerBriefs in Information Systems, 2192-4937 . - SpringerBriefs in Information Systems, .
Introduction -- Conceptual Background -- Current Approaches to the Development of Service Systems -- Research Approach -- Summary of Findings -- Discussion -- Conclusion.
This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.
9783031437700
10.1007/978-3-031-43770-0 doi
Business communication.
Management.
HD9992 / 2023 EB