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Muñoz-Seca, Beatriz

How to Get Things Right : A Guide to Finding and Fixing Service Delivery Problems by Beatriz Muñoz-Seca - 1st ed. - Cham Springer International Publishing Imprint: Palgrave Macmillan 2019 - 1 recurso en línea XXIX, 188 p. 89 il., 19 il. col - Springer eBooks IESE Business Collection .


Modo de acceso: World Wide Web

ISBN: 9783030140885

Standard No.: 10.1007/978-3-030-14088-5 doi

Subjects--Topical Terms:
Business
Production management
Service industries
Management
Knowledge management
Tourism
Negocios

Index Terms--Genre/Form:
Libros electrónicos
Recursos electrónicos

Dewey Class. No.: 650