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020 _a9783030516857
040 _dUNAV
_bspa
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050 _aHD37
_b.D36 2020 EB
082 0 4 _a658.3
_223
100 1 _aDaniel, Teresa A.
245 1 0 _aOrganizational Toxin Handlers :
_bThe Critical Role of HR, OD, and Coaching Practitioners in Managing Toxic Workplace Situations
_cby Teresa A. Daniel
250 _a1st ed
260 _aCham
_bSpringer International Publishing
_c2020
300 _a1 recurso en línea (XVII, 180 p.)
336 _2rdacontent
_aTexto (visual)
_btxt
337 _2rdamedia
_aelectrónico
_bc
338 _2rdacarrier
_arecurso electrónico
_bcr
490 0 _aSpringer eBooks
505 0 _a1. Toxin Handlers: Who They Are and What They Do -- 2. What Causes Toxic Workplace Situations? A Focus on the Economic and Legal Drivers -- 3. What Causes Toxic Workplace Situations? A Focus on the Individual, Situational, and Systemic Drivers -- 4. What Causes Toxic Workplace Situations? A Focus on the Ethical Drivers -- 5. Why They Do It -- 6. How They Reduce Organizational Pain -- 7. Why Organizations Need Them -- 8. Friend or Assassin: Whose Side is HR On, Anyway? -- 9. The Price They Pay -- 10. Running on Empty: Warning Signs of Compassion Fatigue and Burnout -- 11. Perceived Low Value of HR's Work to Senior Leaders (and How HR Can Fix This) -- 12. Promising Macro Strategies to Minimize Harm to Toxin Handlers -- 13. Promising Micro Strategies to Minimize Harm to Toxin Handlers -- 14. Can We Reduce Organizational Toxicity by Improving Our Leaders? Hint: Yes, We Can! -- 15. The So-What? Making Sense of It all 16. Epilogue: A Manifesto for a New (and Better) Future
520 _aThis book examines the important role of HR practitioners acting as toxin handlers within their organizations and the dangers they face when dealing with toxic workplace emotions caused by difficult organizational decisions, such as mergers and acquisitions, reductions in force, restructurings, and the like. Exploring what they do, why they do it, and the personal and professional rewards created by the work, it also examines the dangers that await them in terms of risks to their personal well-being. In today's world, layoffs, harassment, discrimination, personality conflicts, or an abusive boss are just a few of the many types of workplace situations that can generate intense emotional pain for employees-feelings like anger, frustration, stress, disappointment, and even fear. Unfortunately, these types of events are predictable and somewhat inevitable, but it is the way organizations handle them-or do not-that can create a serious problem for employees. The responsibility often falls to HR to help troubled employees reduce their emotional pain so that they can re-focus and get back to work as quickly as possible, resulting in positive organizational outcomes. This book highlights the balancing act that HR must perform of caring for employees and championing their causes while driving organizational goals of senior leaders. The author demonstrates how these toxin handlers reduce organizational pain during tough times while also exploring the costs to their own well-being. Readers will learn to minimize the negative impact of toxic emotions from an organizational as well as individual perspective. This book will teach HR professionals strategies about how to anticipate and navigate some of the inevitable and difficult people-related situations that are likely to come their way
538 _aForma de acceso: World Wide Web
650 7 _2embne
_937345
_aDirección de empresas
710 2 _aSpringerLink
856 4 0 _uhttps://go.openathens.net/redirector/universidadeuropea.es?url=http://doi.org/10.1007/978-3-030-51685-7
_zAcceso a este recurso digital (usuarios Universidad Europea de Valencia)
942 _2lcc
_cLE
998 _db