000			04986nam a22003615i 4500
999			_c238237 _d238237
001			238237
003			ES-VaUE
005			20240523123146.0
006			a||||fo|||| 00| 0
007			cr nn 008mamaa
008			221027s2023 sz | s |||| 0|eng d
020			_a9783031116377
024	7		_a10.1007/978-3-031-11637-7 _2doi
040			_aES-VaUEC _bspa _cES-VaUEC _dES-VaUE
050	0	4	_aHD30.2 _b2023 EB
100			_aDe Sordi, José Osvaldo _eautor _9518596
245	1	0	_aManagement by Business Process: _bA Managerial Perspective of People, Process, and Technology _cby José Osvaldo De Sordi
250			_a1st ed 2023
264		1	_aCham _c2023 _bSpringer International Publishing
300	0	0	_a1 recurso en línea
336			_atexto _btxt _2rdacontent
337			_aelectrónico _bc _2rdamedia
338			_arecurso electrónico _bcr _2rdacarrier
505	0		_aChapter 1 - Introduction to the administrative approach to process management -- Chapter 2 - Discerning between functional management and business process management -- Chapter 3 - Management by Business Process Technical Vocabulary -- Chapter 4 - Ontologies and Techniques for Business Process Specification -- Chapter 5 - Approach to Management by Business Process (MBP) -- Chapter 6 - Process management and the attractiveness of jobs -- Chapter 7 - Technologies in support of management by business processes -- Chapter 8 - The role of professionals and the area of management by processes -- Chapter 9 - Organization as a business process -- Chapter 10 - Impact of the Management by Business Processes in the structural variables of the organization -- Chapter 11 - Maturity models for business process analysis -- Chapter 12 - Other demands of the business environment that drive the adoption of the MBP approach -- Chapter 13 - New technologies and new business demands in the MBP context.
520			_aThis textbook presents an integrated view of three themes relevant to the operationalization of Management by Business Process (M-B-BP): people, process, and technology. Whereas most Business Process Management (BPM) textbooks focus on software technology issues and ontological standards for the integration of various software layers, this book focuses on the managerial perspective, managerial decisions regarding the configurations of the company's structural variables that are most favorable to the best operationalization and evolution of the M-B-BP approach. Among the structural variables of the scope of managerial choices that support the discussion are: work specialization, work grouping, the chain of command, the extent of control, the decision process, and work formalization. To support businesses managed through an organizational structure oriented by business processes, it is essential that the manager has a set of knowledge, technical skills, and professional demeanor. This text focuses on these aspects, presenting: a) the theoretical foundation, describing the central concepts of the M-B-BP approach; b) the set of necessary techniques from different areas, describing and exemplifying those skills; and c) the required behaviors of managers and employees for structuring, operation, management, and continuous improvement of the organization's business processes. For students of M-B-BP, there are examples and cases that discuss business situations and themes to aid in grasping the material while at the end of the chapters there are reflection questions as well as lists of complementary material (articles, videos, web sites). They will gain an understanding of how to create a culture of improvement. The English translation of this book from its Portuguese original manuscript was done with the help of artificial intelligence (machine translation by the service provider DeepL.com). A subsequent human revision of the content was done by the author. José Osvaldo De Sordi is Lecturer/Researcher of the PhD Program in Business Management at Centro Universitário Campo Limpo Paulista (UNIFACCAMP), Brazil and Professor of the Administration course at Federal University of São Paulo (UNIFESP), Brazil. He has published 10 books, one of them focused on the Business Process Management. This book is a translation of an original German edition. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation.
988			_aSpringer_Business_2023
650		0	_9511906 _aManagement.
856	4	0	_uhttps://go.openathens.net/redirector/universidadeuropea.es?url=https://doi.org/10.1007/978-3-031-11637-7 _zAcceso a este recurso digital (usuarios Universidad Europea de Valencia)
942			_2lcc _cLE
998			_db _b05/2024 _el _zSI