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020 _a9783658394769
024 7 _a10.1007/978-3-658-39476-9
_2doi
040 _aES-VaUEC
_bspa
_cES-VaUEC
050 0 4 _aHF5410-5417.5
_b2024
100 1 _aHoffmann, Stefan.
_eautor
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
245 0 0 _aConsumer Behavior:
_bUnderstanding Consumers- Designing Marketing Activities
_cby Stefan Hoffmann, Payam Akbar
250 _a1st ed 2023
264 1 _aWiesbaden
_c2023
_bSpringer International Publishing
300 0 0 _a1 recurso en línea
336 _atexto
_btxt
_2rdacontent
337 _aelectrónico
_bc
_2rdamedia
338 _arecurso electrónico
_bcr
_2rdacarrier
505 0 _aConsumers and behavior -- Consumer behavior research.-Motivation -- Emotion -- Cognition -- Attitude -- Decision -- Interindividual differences -- Social environment -- Physical environment -- Media environment -- Consumer behavior in change.
520 _aThis book teaches the basics of consumer behavior and analyzes what influences purchase decision processes in the long term. Why is the shopping cart fuller than planned? Why do people want the latest smartphone so badly? The authors clarify these and other questions by first summarizing how motivational, emotional, and cognitive processes determine consumer behavior. They then show how consumer groups differ in their behavior and what role the social, physical and media environment plays. The book follows a consistent didactic concept. As a reader, you observe the fictional characters Lea and Ben in numerous consumption situations and learn about essential theories and models of consumer behavior. Case studies, descriptions of relevant studies, QR codes for video content and questions for self-monitoring ensure quick comprehension and effective learning. The content Consumers and behaviour Consumer Behavior Research Motivation, emotion, cognition, attitude, decision Interindividual differences Social environment, physical environment, media environment Changing consumer behaviour The authors Prof. Dr. Stefan Hoffmann is Professor of Marketing at the Christian-Albrechts-Universität in Kiel. Dr. Payam Akbar is a business psychologist. He researches and teaches on the topics of marketing management and consumer behavior at the Chair of Marketing at Christian Albrechts University in Kiel. Previously, he gained several years of professional experience in the field of e-commerce and multi-channel retailing. This book is a translation of an original German edition. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation.
856 4 0 _uhttps://go.openathens.net/redirector/universidadeuropea.es?url=https://doi.org/10.1007/978-3-658-39476-9
_zAcceso a este recurso digital (usuarios Universidad Europea de Valencia)
912 _aZDB-2-BUM
912 _aZDB-2-SXBM
942 _2lcc
_cLE
988 _aSpringer_Business_2023
999 _c238655
_d238655