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020			_a9781484295175
024	7		_a10.1007/978-1-4842-9517-5 _2doi
040			_aES-VaUEC _bspa _cES-VaUEC _dES-VaUE
050	0	4	_aHF54.52 _b2023 EB
100	1		_aChatrati, Saiteja. _eautor _4aut _4http://id.loc.gov/vocabulary/relators/aut
245	1	0	_aSalesforce Field Service: _bA Beginner's Guide to Creating, Managing, and Automating Field Service _cby Saiteja Chatrati
250			_a1st ed 2023
264		1	_aBerkeley CA _c2023 _bSpringer International Publishing
300	0	0	_a1 recurso en línea
336			_atexto _btxt _2rdacontent
337			_aelectrónico _bc _2rdamedia
338			_arecurso electrónico _bcr _2rdacarrier
490			_aSpringer
505	0		_aChapter 1: Introducing Salesforce Field Service -- Chapter 2: Salesforce Field Service Objects and Data Model -- Chapter 3: Step by Step Field Service Implementation -- Chapter 4: Scheduling and Optimization -- Chapter 5: Managing Field Service Capabilities -- Chapter 6: Inventory Management -- Chapter 7: Extending Field Service to Mobile -- Chapter 8: Field Service Deployment, Testing, and Analytics.
520			_aSalesforce Field Service (formerly Field Service Lightning) connects customers, workforce, and products on a single platform to deliver exceptional on-site services. This book guides Field Service enthusiasts in creating, managing, and automating support with use cases and real-time examples. You will learn Salesforce Field Service which will help you better manage your customers, internal users, and field technicians. As you advance, you'll learn the whole end-to-end life cycle of creating work orders, associating service appointments to work orders, scheduling and dispatching service appointments to field technicians, and completing the work orders. By the end of this book, you'll be able to implement, test and deploy Salesforce Field Service for both Desktop and Mobile apps. What you'll learn · Basics of Field Service · Field Service objects and data model · Field Service scheduling and optimization · Configuring Salesforce Field Service · Managing Salesforce Field Service capabilities · Configuring and using the Field Service Mobile App · Deploying and testing Salesforce Field Service · Salesforce Field Service KPIs and Reporting Who This Book Is for This book is for Salesforce admins, developers, and consultants who are looking to learn and implement Salesforce Field Service. A basic understanding of Salesforce is assumed. Coding or programming experience is not required.
988			_aSpringer_Business_2023
650		0	_9512580 _aCreative ability in business
650		0	_9511906 _aManagement.
856	4	0	_uhttps://go.openathens.net/redirector/universidadeuropea.es?url=https://doi.org/10.1007/978-1-4842-9517-5 _zAcceso a este recurso digital (usuarios Universidad Europea de Valencia)
942			_2lcc _cLE _n0
998			_db _ee