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008 201031s2021 sz | o |||| 0|eng d
020 _a9783030584269
024 7 _a10.1007/978-3-030-58426-9
_2doi
040 _aES-VaU
_bspa
_cES-VaU
_dES-VaU
050 4 _aHG176.7
_b2021 EB
100 1 _aNicoletti, Bernardo.
_eautor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
245 0 0 _aInsurance 4.0 :
_bBenefits and Challenges of Digital Transformation
_cby Bernardo Nicoletti
250 _a1st ed. 2021.
264 1 _aCham
_c2021
_bSpringer International Publishing
300 _a1 recurso en línea
336 _atexto
_btxt
_2rdacontent
337 _aelectrónico
_bc
_2rdamedia
338 _arecurso electrónico
_bcr
_2rdacarrier
490 0 _aPalgrave Studies in Financial Services Technology
_x2662-5091
505 0 _a1.Introduction -- 2.Industry 4.0 and Insurance 4.0 -- 3.Business Model Canvas and Insurance 4.0 -- 4.Propositions of Value for the Customer in Insurance 4.0 -- 5.Proximity to the Customer in Insurance 4.0 -- 6.Partition of the Customers in Insurance 4.0 -- 7.Place or Channels in Insurance 4.0 -- 8.Platforms for Insurance 4.0 -- 9.Processes in insurance 4.0 -- 10.Persons in insurance 4.0 -- 11.Partnerships in insurance 4.0 -- 12.Pricing in Insurance 4.0 -- 13.Payments for Costs and Investments in Insurance 4.0 -- 14.Insurance 4.0 and Digital Transformation -- 15.Future of Insurance 4.0 and Insurtech -- 16.Conclusions.
520 _aIndustry 4.0 has spread globally since its inception in 2011, now encompassing many sectors, including its diffusion in the field of financial services. By combining information technology and automation, it is now canvassing the insurance sector, which is in dire need of digital transformation. This book presents a business model of Insurance 4.0 by detailing its implementation in processes, platforms, persons, and partnerships of the insurance companies alongside looking at future developments. Filled with business cases in insurance companies and financial services, this book will be of interest to those academics and researchers of insurance, financial technology, and digital transformation, alongside executives and managers of insurance companies. Bernardo Nicoletti is a Professor of Operations Management at Temple University, Rome, Italy. He also provides consultancy advice and coaching in Europe, Middle East, and Asia on ICT strategy, process improvement, and financial services. In his research, Bernardo has been particularly active in the application of the agile method and its tools to a variety of industries. He has authored 30 books on management and published 250 articles in domestic and international journals. He frequently speaks at international conferences.
856 4 0 _uhttps://go.openathens.net/redirector/universidadeuropea.es?url=https://doi.org/10.1007/978-3-030-58426-9
_zAcceso a este recurso digital (usuarios Universidad Europea de Valencia)
942 _2lcc
_cLE
988 _aSpringer_Business_2021
999 _c239141
_d239141