| 000 | 02377nam a22003135i 4500 | ||
|---|---|---|---|
| 001 | 239378 | ||
| 003 | ES-VaUE | ||
| 005 | 20240306114322.0 | ||
| 007 | cr nn 008mamaa | ||
| 008 | 210208s2021 si | o |||| 0|eng d | ||
| 020 | _a9789813341265 | ||
| 024 | 7 |
_a10.1007/978-981-33-4126-5 _2doi |
|
| 040 |
_aES-VaU _bspa _cES-VaU _dES-VaU |
||
| 050 | 4 |
_aHF5549-5549.5 _b2021 EB |
|
| 245 | 0 | 0 |
_aThe Future of Service Post-COVID-19 Pandemic, Volume 1 : _bRapid Adoption of Digital Service Technology _cedited by Jungwoo Lee, Spring H Han |
| 250 | _a1st ed. 2021. | ||
| 264 | 1 |
_aSingapore _c2021 _bSpringer International Publishing |
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| 300 | _a1 recurso en línea | ||
| 336 |
_atexto _btxt _2rdacontent |
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| 337 |
_aelectrónico _bc _2rdamedia |
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| 338 |
_arecurso electrónico _bcr _2rdacarrier |
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| 490 | 0 |
_aThe ICT and Evolution of Work _x2662-4249 |
|
| 505 | 0 | _aIntroduction -- How the COVID-19 Pandemic is Reshaping the Education Service -- Rethinking Higher Education Post COVID-19 -- Asian University Leader Perspectives -- Transformative Value Co-creation in Healthcare Services in the COVID-19 Era. | |
| 506 | 0 | _aOpen Access | |
| 520 | _aThis open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a useful resource for business practitioners and academics in the areas of service and human resource management. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected introduce novel methods to the service sector, such as untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, digital technology is becoming more important than ever before. This books provides a range of examples and cases to elaborate on the effective application of digital service technology in order for businesses to stay relevant in the current climate. | ||
| 856 | 4 | 0 |
_uhttps://go.openathens.net/redirector/universidadeuropea.es?url=https://doi.org/10.1007/978-981-33-4126-5 _zAcceso a este recurso digital (usuarios Universidad Europea de Valencia) |
| 942 |
_2lcc _cLE |
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| 988 | _aSpringer_Business_2021 | ||
| 999 |
_c239378 _d239378 |
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